Important: By continuing to use the Casino Liv platform, you are considered to have agreed to this Privacy Policy. If you have any questions, reach out to our support team — we're always here to help.
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Why this policy exists and who it applies to
This Privacy Policy applies to all users of the Casino Liv platform — whether you're a registered member or simply browsing the website. It's written in plain language so you can clearly understand what we do and don't do with your information.
Casino Liv believes data protection is a right, not a privilege. We are committed to strictly upholding everything set out in this policy. Should anything change, you will be notified in advance.
- This policy applies solely to the casinoliv.com website.
- If you follow a third-party link, that site's own privacy policy will apply.
- We do not knowingly collect data from anyone under the age of 18.
Casino Liv collects two types of data — information you provide directly, and information gathered automatically while you use the platform.
What you contribute directly:
- Full name and date of birth (collected at registration)
- Mobile number & email address
- Payment method details (bKash/Nagad number)
- National ID or other government-issued documents for KYC verification (only when required)
- Support team contact details
Automatically Collected Data:
- IP address & device information (browser, operating system)
- Log of which pages you visited and how long you spent on them
- Betting & Transaction History
- Cookies & session data
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Why we collect your data
Casino Liv does not collect data arbitrarily. Every piece of information has a specific purpose:
| Data type |
Why It's Collected |
| Name & date of birth |
To verify your age and confirm your account identity |
| Mobile number |
For OTP verification, security alerts, and communication |
| Payment Information |
To process deposits and withdrawals |
| KYC Documents |
For fraud prevention and verification of high-value transactions |
| IP address |
For security monitoring and fraud detection |
| Browsing Logs |
To improve the platform and enhance the user experience |
| Betting history |
For responsible gaming monitoring and dispute resolution |
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Who your data may be shared with
Casino Liv does not sell your data. However, in limited circumstances, certain information may need to be shared:
- Payment Providers: Information necessary to process transactions via bKash, Nagad, or Rocket is shared with those providers. They operate under their own privacy policies.
- Technology Providers: Minimal technical data may be shared with trusted technology partners who operate the platform — all of whom are contractually bound to comply with Casino Liv's privacy policy.
- Legal authorities: We may be required to disclose data in response to valid requests from government or law enforcement authorities under applicable laws of Bangladesh.
- Fraud Prevention: Information may be disclosed to relevant authorities in the course of investigating fraud or money laundering.
To be clear: Your information is never shared with advertising companies, data brokers, marketing agencies, or any other commercial party.
5
Cookies & Tracking Technologies
The Casino Liv website uses cookies. Cookies are small data files stored in your browser — they help us deliver a better experience for you.
Types of cookies Casino Liv uses:
- Essential cookies: For login sessions and security — the site cannot function properly without these.
- Functionality cookies: To remember your preferences (language, theme).
- Analytics cookies: To understand which parts of the site are used most — no personal identity is involved.
You can disable cookies through your browser settings, though some features may not work as expected. Reach out to our support team if you'd like to know more about how we use cookies.
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How long your data is retained
Casino Liv does not retain data beyond what is necessary. The retention periods for each data type are as follows:
- Account Information: For as long as your account is active, and for up to 5 years after closure (as required by law).
- Transaction records: 5–7 years under financial regulatory requirements.
- Support Conversations: 2 years after the issue is resolved.
- Log files: Typically 90 days for security review purposes.
- KYC Documents: Up to 5 years for closed accounts.
Once the retention period has passed and there is no legal obligation to keep it, data is securely deleted or anonymised.
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Our Technical Security Measures
Casino Liv uses industry-standard technology and practices to protect user data. This goes beyond policy — real technical safeguards are actively in place:
- SSL/TLS 256-bit encryption: All data transfers are encrypted.
- Password Hashing: Your password is never stored in plain text — bcrypt hashing is used at all times.
- Firewall & DDoS Protection: To prevent unauthorized access and protect against attacks.
- Regular security audits: Third-party experts conduct regular system audits.
- Detecting suspicious activity: Any unusual login attempts or transactions are flagged immediately and you are notified.
- Staff training: All Casino Liv staff are trained and contractually bound to comply with our data privacy policy.
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Your Rights Over Your Data
Casino Liv believes you have full ownership over your personal data. You can exercise the following rights at any time:
Right to access
You can request to see what personal data Casino Liv holds about you.
Right to Correction
You can contact support to correct any inaccurate or outdated information.
Right to Deletion
After account closure, you may request deletion of all data that is not subject to legal retention requirements.
Right to object to processing
You have the right to object to your data being used for specific purposes.
Right to Access
You can request your data in a portable format.
Right to restrict processing
You can request that data processing be restricted while an investigation is ongoing.
To exercise these rights support@casinoliv.comEmail us at and we'll respond within 7 business days.
Casino Liv is an adults-only platform. Age verification is in place to ensure no one under 18 can create an account.
If Casino Liv becomes aware that data from a minor has been collected, it is deleted immediately and the associated account is closed. Parents or guardians who notice anything suspicious are encouraged to contact us directly.
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Policy updates & contact
Casino Liv may update this Privacy Policy at any time. When changes are made:
- The "Last Updated" date at the top of the page will change.
- Registered members will be notified by email of any significant changes.
- A 7-day notice will be given before any major changes take effect.
If you have any questions or concerns about this policy, please contact us directly: support@casinoliv.com
Our approach to privacy
We understand that sharing personal information online can feel unsettling. Many platforms are vague about what data they collect and why — leaving users in the dark. Casino Liv wants to change that.
Our Privacy Policy exists for one reason: to keep you in control. You'll always know what's happening with your data, have the freedom to act on your preferences, and feel secure doing so. For us, this isn't just a legal obligation — it's a commitment to being honest with you.
Casino Liv's Privacy Policy is built to meet international data protection standards. We want you to enjoy betting on the platform without worrying about your data security — and ensuring that is our responsibility.
Casino Liv's commitment in brief
- Your data will never be sold
- Only the data we actually need is collected
- You can request to view or delete your data at any time.
- All data is secured with 256-bit SSL
Frequently Asked Questions
General questions about how to place bets
Cricket betting at Casino Liv is rich with options. Before you get started, it helps to know what markets are available. The most popular is Match Winner — betting on which team will win. Beyond that, you'll find Toss Winner, First Wicket, Over/Under runs in specific overs, Session Betting, and much more.
Getting started is straightforward: log in to your account, go to the betting section, and click on cricket. You'll see a list of ongoing and upcoming matches. Click on the match you want and all available market odds will appear. Click on the selection you'd like to bet on and it'll be added to your bet slip — then enter your stake and confirm your bet.
With live betting, you can place bets while a match is in progress — odds shift in real time, so quick decisions matter. Checking H2H stats and pitch reports in the analysis section before you bet can make those decisions a lot easier.
Absolutely — Casino Liv covers far more than just cricket. Football is the second most popular category, with all major leagues available: the Premier League, La Liga, and Champions League, right through to the Bangladesh Premier League.
Football betting markets include: Match Result (1X2), Both Teams to Score (BTTS), Total Goals (Over/Under 2.5), First Goalscorer, Half-Time/Full-Time Result, and many more options.
Beyond football, Casino Liv also offers tennis, badminton, kabaddi, volleyball, and eSports. Markets for each sport are listed separately in the Sports section. Simply pick your sport, find the match you want to bet on, and the rest of the process works exactly like cricket.