Important Notice: By creating or using an account on Casino Liv, you are deemed to have accepted these terms and conditions. Please read them in full. If you have any questions, contact our support team.
1
General Introduction & Definitions
These terms and conditions form a legal agreement between the Casino Liv platform and its users. References to "Casino Liv", "we", or "the platform" refer to the website at https://casinoliv.com and its associated services. "User", "you", or "member" refers to any individual who creates an account or uses the platform.
Casino Liv reserves the right to modify these terms and conditions at any time. Members will be notified of any changes via email or through the platform. Continued use of the platform following any such changes will be deemed as acceptance of the updated terms.
- These terms and conditions are governed by the applicable laws of Bangladesh.
- In the event of any dispute over the interpretation of a term, Casino Liv's interpretation shall be considered final.
- If any part of these terms is found to be invalid, the remaining provisions will continue to apply.
2
Account Registration & Eligibility
To create an account at Casino Liv, the following conditions must be met:
- Age: You must be at least 18 years old. Casino Liv strictly prohibits gambling by minors.
- Identity: You must register with accurate, truthful information. Providing false details will result in account closure.
- One Account: Each person may only open one account. If multiple accounts are found under the same name, or originating from the same device or IP address, all associated accounts will be closed.
- Account Transfer: Accounts and their balances may not be sold or transferred to any third party.
After registration, Casino Liv may request KYC (Know Your Customer) verification. For larger withdrawals, you may be required to submit a national ID or other government-issued document. This process is carried out solely to protect the security of your account.
3
Deposit & Withdrawal Policy
The following rules apply to all financial transactions on Casino Liv:
- Minimum Deposit: ৳200. Maximum deposit limits vary depending on the payment method.
- Minimum Withdrawal: ৳500. Withdrawal limits may apply to accounts that have not completed KYC verification.
- Processing Time: bKash, Nagad, and Rocket transactions are typically completed within 30 minutes to 2 hours.
- Return via Same Method: Withdrawals are generally processed via the same method used for the original deposit.
- Verification: Large withdrawal amounts may require additional verification — this is a security measure for your protection.
Casino Liv reserves the right to temporarily hold any withdrawal if fraud is suspected. Once the investigation is complete and no issues are found, the payment will be processed promptly.
4
Bonus & Promotion Terms
Casino Liv offers a range of promotional deals from time to time, including welcome bonuses, reload bonuses, cashback, and free bets. Each offer comes with its own terms — please read them carefully before claiming any bonus.
- Wagering Requirement: Each bonus carries a specific turnover requirement (e.g., 20x or 30x). Withdrawals from the bonus balance are not permitted until that wagering amount has been completed.
- Validity: Bonuses must generally be used within 7 to 30 days — any unused bonus will be automatically cancelled once the validity period expires.
- Odds Limit: For wagering purposes, qualifying bets generally require minimum odds of 1.50 or higher.
- One bonus, one time: The same promotion cannot be claimed more than once by the same person or household.
- Fraudulent Use: If Casino Liv finds evidence of bonus abuse, it reserves the right to void the bonus and any associated winnings.
Please Note: If you choose not to claim a bonus, you can withdraw your deposited funds directly. Accepting a bonus is entirely optional.
The following rules apply at all times when placing bets on Casino Liv:
- Bet Acceptance: A bet is considered final once Casino Liv confirms it after submission. Casino Liv reserves the right to void any bet accepted at incorrect odds due to a technical error.
- Maximum Win Limit: A maximum win limit applies to each bet or event. For major matches, this limit is communicated in advance.
- Odds Changes: Odds may change up until a match kicks off, but the odds at the time your bet is placed are the ones that apply.
- Match Cancellation: If a match is cancelled, all bets placed on that match will be fully refunded.
- Result Disputes: In the event of a result dispute, Casino Liv will follow the decision of the official sports governing body.
Casino Liv is not responsible for bets not being accepted during live betting due to internet connection delays. We strongly recommend ensuring a stable connection before placing any live bets.
6
Prohibited Activities & Account Closure
Any of the following activities are strictly prohibited on Casino Liv and may result in permanent account closure:
- Creating multiple accounts or using someone else's account.
- Exploiting the bonus system or engaging in bonus hunting.
- Placing bets using software, bots, or any automated tools.
- Placing bets with prior knowledge of a match outcome (involvement in match-fixing).
- Using funds from money laundering or illegal sources.
- Submitting false identification or forged documents.
If these rules are violated, Casino Liv may close the account and forfeit all balances without prior investigation. Accounts may also be temporarily suspended on reasonable suspicion.
7
Privacy & Data Protection
Casino Liv is committed to protecting the personal information of its users. Our full data collection, usage, and retention policy is detailed in our Privacy Policy.
In summary, Casino Liv's data policy is as follows:
- Your personal information is never sold to third parties.
- Your information may be used to improve our services and prevent fraudulent activity.
- Information may be disclosed to authorities when required by legal obligation.
- You may request to view or correct your personal information at any time.
8
Responsible Gaming Policy
Casino Liv takes responsible gaming seriously. We want every member to enjoy a healthy, entertaining experience. To support this, the following tools are always available on the platform:
- Deposit Limit: Set your own daily, weekly, or monthly deposit limits.
- Session Timer: Automatic logout after a set period of inactivity.
- Cooling-Off Period: Take a break ranging from 24 hours up to 6 weeks.
- Self-Exclusion: For a long-term break, self-exclude for anywhere from 6 months to permanently.
If any member feels they need support, the Casino Liv support team is always ready to help. Never try to handle it alone — reach out to us anytime.
9
Limitation of Liability
Casino Liv is not liable for:
- Bets lost or transactions that fail due to internet disconnection.
- Security issues arising from the user's own device or account.
- Delays or errors on the part of third-party payment providers.
- Personal financial losses resulting from betting decisions.
Casino Liv always strives to maintain the highest standard of service. We apologise in advance for any temporary disruptions that may occur due to technical maintenance or unforeseen circumstances.
If you have a dispute with Casino Liv, the first step is to contact the support team directly. Most issues are resolved within 24–48 hours.
If your issue cannot be resolved through support, Casino Liv provides a formal complaints process. Submit your complaint to support@casinoliv.com with full details. A written response will be provided within 7 business days.
Dos & Don'ts at a Glance
Dos
- Register With Accurate Information
- Read the bonus terms before accepting
- Play Within Your Budget
- Keep Your Account Password Secure
- Contact Support Immediately If Something Goes Wrong
Don'ts
- Creating Multiple Accounts
- Using Another Person's Account
- Attempting to Abuse Bonuses
- Using bots or automated software.
- Allowing Minors to Use Your Account
A Word About Our Terms
Terms and conditions on many websites are written in language so complex that most people never bother reading them. Casino Liv wants to change that. Our goal is to offer terms that are actually understandable — no hidden traps, no surprises buried in fine print.
Casino Liv believes that clear terms and conditions benefit both parties. Members know what to expect, and Casino Liv knows what it is committed to delivering. This transparency is the foundation of long-term trust.
If any part of the terms is unclear, or you are unsure which rules apply to your situation, simply ask our support team. Our Bengali-speaking support agents are always on hand to answer any questions you may have.
Changes to Terms & Conditions: Casino Liv may update these terms and conditions at any time. When changes are made, the "Last Updated" date at the top of the page will be revised and registered members will be notified by email. For significant changes, at least 7 days' notice will be given.
Frequently Asked Questions
Questions About Betting Rules & Account Policies
What you are describing is known as an Accumulator or Acca bet — it is fully supported on Casino Liv and very popular. It works by combining 2 or more matches or events on a single bet slip, and all selections must win for the bet to pay out. Because the odds multiply together, the potential payout can be significantly higher.
A few important rules to know: the maximum number of events you can add to an Accumulator is specified in the Sports Betting section of Casino Liv (typically up to 15–20). If one match in an Acca is cancelled, that selection is removed and the remaining selections are settled as usual. Whether Accumulator bets count towards bonus wagering depends on the specific bonus terms — it does not apply in all cases. Additionally, each selection in an Acca must have minimum odds of 1.20 or higher to qualify.
Casino Liv allows only one account per person. However, two separate adults living at the same address may each open their own account, provided they register with their own distinct details (name, mobile number, and national ID).
That said, issues can arise if two accounts from the same device or IP address claim a bonus at the same time — the system may flag this as suspicious. The simplest way to avoid this is to have each person log in from their own device, and to let the support team know at the time of registration that two separate accounts belong to the same household. This significantly reduces the chance of any confusion down the line. The key point is that each account must belong to a genuinely different individual — one person operating two accounts is never permitted under any circumstances.